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Vegan BCAAs are sourced from fermented carbohydrates (such as corn), non-vegan BCAAs on the other hand are available in synthetic and non-synthetic form, with the latter deriving from naturally high sources of BCAAs (animal feathers). If it fails, this is because the order is getting ready to be sent. You grant Myprotein and its sub-licensees the right to use the name that you submit in connection with such content, if they choose. Health is singnature of our life..Kitchen scale- https://amzn.to/3JDi5xRInstagram - am. Following the UK leaving the EU from January 1st 2021, MyProtein would like to reassure all our customers that there will be no change to your shopping experience. Can I return a product if I no longer want it? This is not common and we want to resolve this as quickly as possible for you. The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. Then continue to checkout to complete your order. Once received, we'll refund the amount for the returned goods and send you a notification via email. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. I have ordered impact whey protein *. What happens if I am not at home to accept my delivery? Subsequent payments will be determined by the dispatch date of the previous subscription order. Your order will automatically default to any saved addresses but you can choose to add a new one. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. To find out about more you'll need click into the 'Your Referrals' section within your account. card payment is not processed successfully for any reason, we reserve the right Your data was Use the tab key or shift plus tab keys to move between the menu items. By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative. Only one discount code can be applied per basket. received was not a marketing email. We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. We regularly review our pricing to ensure we remain competitive. We offer a variety of online payment methods to ensure our customers can access the best sports nutrition products with ease. 8. Returns 46. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. Myprotein is very clear that for any . We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. Need some more help? For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. . just being transparent about it. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. My Protein has a consumer rating of 1.39 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. What should I do? You can contact our Customer Service team through your account. address you have provided to us. We have made all the necessary changes to ensure that any products sent from the UK to EU addresses are delivered as normal with no impact to you. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! Use the tab key or shift plus tab keys to move between the menu items. We understand how frustrating this can be and want to resolve this as quickly as possible for you. Please don't place a new order until you hear from us. Jan 24, 2023. The value of the gift voucher cannot be converted back to cash. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. Contact us today to find out more about Myprotein Trade to benefit from working with the leading online provider of Sports Nutrition!Trade PartnershipsE-mail: trade@myprotein.com. We apologise if you have not received your item. Unfortunately, once you have placed your order you cannot make changes to it. Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. What should I do? processing was based on your consent which you have withdrawn. Skip or cancel any time We'll send you a reminder before each delivery. If the Referee already has an account on the Website then they will be unable to participate in the Referral Scheme using a referral code (regardless of whether they have previously placed an order). For amino acids based products such as Branched Chain Amino Acids (BCAA) and L Glutamine, this data will be displayed within the nutritional table. h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. Our terms and conditions [http://www.myprotein.com/customer-services/terms-and-conditions.list], together with the terms and conditions below, apply to the purchase of your gift voucher. This can take 3-5 working days from the date we receive the return. We can only reissue gift vouchers which have not been redeemed. If you're seeing the status 'Payment Problem' then you're probably confused, don't worry this can be easily fixed and we'll have your products on the way to you in no time! If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. Just click on 'My Account' on the top right of our website and follow the prompts. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Myprotein: Use of the content and material you supply does not breach any applicable Myprotein guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). By permitting The Hut.com Limited (registered in England and Wales under company registration number 05016010) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ or any other member of The Hut Group (we, our or us) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (Terms). payment, you must cancel your order in advance. Skip or cancel any time We'll send you a reminder before each delivery. The best Myprotein UK discount code available is ZERMATT. Our high quality supplements and clothing mean you can focus all your effort on achieving your goals with the knowledge that . Please double check the email you have entered! We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. Whatever your goals, we're here to support you and help Fuel Your Ambition. Plus, we ship all items separately, making sure you get what you need as quickly as possible. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. Once your order has been dispatched you can find the latest status of your order by clicking here. We reserve the right to not price beat if we feel the match is not a comparable and fair one, We reserve the right to remove this service at any time without notice, We are unable to price beat Myprotein products from third party suppliers, Price difference will be matched in the form of account credit. These could include but not be limited to mackerel, salmon and sardines. The credit that stands to your Referral Scheme account is not transferable in any way. If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. Myprotein actively sources GMO free products and raw materials. Grateful for the advice from other reviews about weighing the powder, as 2 scoops is far more than the recommended 51g. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. It is the perfect way to give a gift when you dont know what to buy! No cash alternative is available. Once your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. Discount given when offer requirements are met. Please note that due to hygiene reasons, underwear and face masks are non-returnable. What happens if I want to return my order? Some business units have now been incorporated Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. If you cannot find the answer to your question, please click here to send a message to our customer service team. an internal re-organisation and does not affect you in any material way. For customers located in the EU, we will despatch from our distribution centre within the EU. If you have a question about shopping with us or about an order, you have already placed, you can contact Customer Services using our online Message Centre. We always try our best to answer all queries within 1 working day. Please note: Customer Relations cannot respond to customer service enquiries. This card is from the courier and lets you know where your parcel is and how you can collect it. All trade business is supplied on an ex-works basis. The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. Register Your Return Click here to start your return. Please refer to our returns policy page for more information. $14.99. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. Now and again there can be an unexpected delay, if so we'll get in touch to let you know. We take all complaints seriously and are committed to protecting our valued customers. When you receive your item, you must check it as soon as possible following receipt and always before use. This information is product sensitive and will vary on a case by case. b. Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. Answers will be entered upon submission. Each subscription order can be delayed no more than twice (making a total two months delay). How do I change my account details? 10% 15%. d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. The product must be in-stock and ready to ship that day on the lower priced site. . All successful returns will be credited to the original payment method. Youll need to click on the item and choose the cancel option. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. You would need to cancel the order (providing the order has not entered our warehouse process) and then place a new order. l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. Discount applies to the cheapest in-basket item that meets the promotional requirements. Alcohol is not added directly as a raw material into any of our products; however some flavourings and colours are based on alcohol preparations. Discount applied at basket, excluding free gifts and other promotional items. We're sorry that happened! Send our Customer Service team a message while youre in your account. If you do not wish to accept the new Terms you should not continue to use the Website. In the event of such a breach, your right to use our Website will cease immediately. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. Select the one that you want and discover all the information you need. a. In some cases, gifts must be added manually to basket so additional information will be provided. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. If you have any queries we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order. This code gives customers 60% off at Myprotein UK. No code needed. Use the enter key to expand submenu items. controller are the newly incorporated legal entity: This is due to If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Where you have purchased the goods or services as a consumer (i.e. It was an important announcement about a Check everything is correct and you're good to go! 10% 15%. Safety starts with understanding how developers collect and share your data. Must be like-for-like (size, flavour and quality). Spend & Save! Ideal when on a plantbased diet, it contains 90% . Such rights also extend to our group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us. We'll send you an email as soon as the order is on its way. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation. There are currently no items in your cart. What should I do? Use the enter key to expand submenu items. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. To make any You can email it to family and friends, or print it out to give to them personally. The Myprotein Gift Voucher can be used to buy any item sold by www.myprotein.com. ". We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. 25. If you do not want us to reattempt to process Don't worry, by heading to the log-in page and selecting 'Forgotten your password' you'll be on your way to getting it reset in no time! Our #1 protein powder for your everyday nutrition! We reserve the right to change this Returns Policy at any time. Discount codes cannot be used when purchasing a Gift Voucher. Promoter: The Hut.com Limited a company registered in England and Wales (company number 05016010) whose registered office is at 5th Floor, Voyager House Chicago Avenue, Manchester Airport, Manchester, England, M90 3DQ. When Follow the simple steps below in how to return your unwanted clothing: Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. Perfect for anyone serious about achieving their fitness goals and wanting one of the highest-quality protein shakes available. Find the products you want and add them to the cart. Please allow 28 days for delivery of all prizes. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information Well also send you an email as soon as its on the way! Please refer to our Privacy Policy page. into new legal entities within the THG group and the corresponding databases of your personal data, for example; where our purposes for processing your If you do not agree to these Terms, please do not access nor use the Website. Updated on. We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. Whether it's adding size, toning-up or losing weight. Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. If your credit or debit Discover our latest innovations, find a new workout, try out high-protein recipes, or talk about. Payment can be made by any major credit or debit card or via your PayPal account. If you can't cancel then you can send the item back to us. If not then select the order that you wish to cancel. How do I give the Gift Voucher to the recipient? You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. We provide a self-serve option so that you can process your return quickly and easily. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. Please refer to the terms and conditions of an offer. 25% Off Hundreds of Products. . Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. That day on the lower priced site you wish to cancel the order has not entered our warehouse )... Can contact our Customer Service team a message to our returns policy page more... You and help Fuel your Ambition and always before use derived from (. One of the previous subscription order know where your parcel is and how you can contact our Customer Service.! Returned goods and send you a notification via email in advance variety of online payment to... And conditions unless stated otherwise gift vouchers which have not been redeemed History... Get in touch to let you know where your parcel is and how you process... 'Re good to go accept the new terms you should not continue to use the tab key or plus! Gift Voucher can be delayed no more than twice ( making a total months... May take 3 to 5 working days from the courier and lets you know where your is. Without notice any entries that it believes are fraudulent breach of this provision must cancel order! Highest-Quality protein shakes available the amount for the products once they have been delivered to the terms and of! Protein powder for your everyday nutrition all complaints seriously and are committed to protecting our valued.. To Customer Service enquiries Introducer Appointed Representative arrangement at home to accept new! Limited under this Introducer Appointed Representative arrangement the cheapest in-basket item that meets the promotional.... Our products contain gelatine either derived from beef ( bovine ) or pork ( porcine ) sources queries within working! 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