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So youll have to enter your network name manually as well as the security protocols it uses (WPA, WEP, WPAT, TKP, AES, ). Founded by Hubert Miles, Certified Master Inspector. Now 2.4 Ghz. Then, try to connect the t-stat again. Read the instruction manual for further guidance. 3. After checking for updates, you may find that there are still connectivity issues. This often happens when you buy a new router. Check out our guide here to troubleshoot this issue. . Check That Your Internet is Stable and Working Correctly. Or, try the solutions in problem 1.4 above. Temperature change occurs at the wrong time. Understandably, you wouldnt want to get to the point where youre operating Honeywell thermostat troubleshooting on and off. Even smart, Honeywell makes a wide array of smart products, among them are their line of. If your thermostat is connected to a furnace, it is possible that the furnace door is not shut properly. The thermostat conditions the indoor climate - the AC, the heat pump or the furnace - to generate the desired temperature. If you currently have the app, there is no need to do anything or re-login. Smart appliances. How To Set Up Your Thermostat. This reset method works with the Honeywell RLV4300 thermostat. All day (24 hours), Monday through Sunday. To reconnect your thermostat to Wi-Fi, make sure your router is powered on and broadcasting. condenser switch position. Reset Honeywell 9000 Wi-Fi Series Thermostat. He loves to blog about construction, plumbing, and other home topics. If you observe differences, your temperature sensors need to be replaced. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. You may not realize it, but when it comes to issues with your Honeywell thermostat, you just might have it in you to resolve the issue yourself. Make sure the temperature is set lower than the Inside temperature. When replacing the thermostat on the base, I made sure the male connectors were aligned and carefully pressed it into place. Whichever issue arises, we can all agree that a faulty thermostat is not a great way to start the day. Leave the batteries as installed for 5 to 10 seconds. Give it about a minute and add the thermostat back. Place them in the correct polarity so that the positive and negative terminals line up with the negative and positive ends of the battery slot, respectively. First, try flipping the breaker switch to the Off and back to the On position. 6. Sometimes, the display screen doesnt read anything. May be clogged. Homeowner Support That does not necessarily mean that it doesnt work, but there are other methods for getting it back into working condition. JENSEN JCR-255 Radio Despertador Digital AM FM con Vibrador Debajo de la Almohada User Manual, Honeywell Programmable Thermostat T6 Pro Installation Guide, Honeywell RTH8500 Wi-Fi Series Thermostat User Guide, HORIZON E-flite AirPlane Ultimate 3D Instruction Manual. Change your routers Wi-Fi channel. The programmable thermostat comes with a digital display and lets you set temperature programs according to your schedule. When the Wi-Fi option is turned off, the phone uses cellular data to run apps and send messages. You will likely find that with a couple of lid flips, clicks, and disconnections, you may be able to save yourself the hassle of having a professional come out to take a look at your unit. Device Not Working as expected How do I Use My Device? We hope you find the possible solutions and remedies presented above useful in determining and solving your HVAC issues. If you are facing difficulties, dont forget you can always seek professional assistance from an HVAC technician, especially if your problem persists and you cant fix it on your own. There is something of a trick when it comes to connecting Honeywell smart thermostats to local Wi-Fi networks. 9000 Series. Many of the newer wireless phones work in the 1.9 Ghz. Some stats need a hard reset to change the network that they try to connect to at start up. This next step is to tick off the set point calibration test. Replace the battery such that they are facing the respective opposite direction. $16.20. Gateways or Network switches can block some traffic to Honeywell / resideo and are not supported. In most cases, your router may be failing to hit standard speeds. 8. This problem can arise especially if you recently took the thermostat off the wall to replace its batteries. Check that the AC voltage at the thermostat terminals is 24 volts AC, plus or minus ten percent. You may need to reset it to scrap the settings when you see this happening. Resetting the fuse will let you know if the circuits are disconnected. Warning: Be careful with this thermostat. Smart security features. Start by removing the thermostat cover. The Honeywell 9000 Wi-Fi series is a step up in technology. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. If the batteries are too low, the thermostat wont have a constant power supply and you might experience interruptions. Required fields are marked *. Next, turn the thermostat off and carefully remove the top cover of the unit. Yes I have tried everything. Why is my Cooling not Working on my WiFi 9000 Color Touchscreen Thermostat? Honeywell digital thermostats share one common problem. Dont let the thought discourage you, though. The 5GHz setting provides better overall speeds throughout the home. Turn the heat or cold up to full by raising or lowering the temperature respectively. To reset your home Wi-Fi, refer to the router's instruction manual. Call the Homeowner number above and select the 'Contractor' option. If you are facing issues with too many devices, it may be worth exploring plans with increased bandwidth to accommodate all of the devices in your employ. 9am to 6pm CDT 6. Where Is The Reset Button On My Honeywell Thermostat? Heat pump issues cool air in heat mode, or warm air in cool mode, Check Function 2: Heat PumD Changeover Valve to make sure it is DroDerly configured for your system. If you are unable to complete the WiFi connection process, attempt the following before proceeding: Attempt to connect and register the thermostat to a mobile hotspot. If your Honeywell smart thermostat is having trouble connecting to the Wi-Fi, the issue may be that it doesn't have the latest software version. Here, we detail the answers we found. Make sure the temperature is set lower than the Inside temperature. At that point, the furnace should kick in. Even though the signal strength of the Wi-Fi network to which youre trying to connect might show as full strength, successful connection still may be prevented by multipath signals between your router and thermostat and / or interference from nearby electronic devices. Im fn freezing. Support: WIFI 9000 COLOR TOUCHSCREEN THERMOSTAT. This allows the registration data to bypass any network security that may be causing the connection failure. If thermostat is not in Emergency Heat mode, an alert is active. If thermostat is not in Emergency Heat mode, contact a qualified service con- tractor for repair. Press and hold the passcode reset switch for ten seconds. Make sure the temperature is set higher than the Inside temperature. 3. But dont buy one if youre not sure what frequencies it runs on. Make sure the circuit breaker is turned off. If your Honeywell thermostat is not working despite saying it's currently heating or cooling then try out the following troubleshooting steps. 12/01/20. Monday through Friday: Do likewise with other cordless devices too. In our case, dust. We are working on it. Whether it is failing to reach top speeds or experiencing an outage, this is more often than not the issue. Thermostats serve one purpose to set the indoor temperature. You can also check if your thermostat has any guided assistance written on the inside of the cover. Press System to set system to Cool. Yet all of these components must be powered up and functioning properly in order for your thermostat to establish a successful internet connection with the Honeywell infrastructure servers. They come with an edged design that makes them look sleek. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. 1. How do I configure my WiFi 9000 Color Touchscreen Thermostat? All Rights Reserved, Honeywell Thermostat Troubleshooting - A Six Step Guide, Honeywell Thermostat Troubleshooting Guide Fix the Temper on Your Temperature Stat, Electronic Thermostats Honeywell Thermostat Cool On Flashing and Battery Check, Fix the Mood Swings on Your Digital Thermostat, Honeywell Programmable Thermostat Manual for Troubleshooting, Step 4 A Unit with a Short Fuse and Honeywell Thermostat Blank Screen, Step 5 Your AC or Furnace Must Have Its Wires Crossed, Step 7 If All Else Fails, Consider a Replacement. Retry with the default pass code. If this supply grows faulty, noisy, drops or raises in voltage very much, the t-stat will likely fail. Sold by heatcoolHOME and ships from Amazon Fulfillment. Its been less that a tear since I bought this Honeywell Home Thermostat. Why is my Heating not Working on my WiFi 9000 Color Touchscreen Thermostat? The bugs associated with Wi-Fi connectivity require an update in order to resolve them. How To Factory Reset The Honeywell 8320 Wi-Fi Thermostat, How To Factory Reset The Honeywell 8321 Wi-Fi Thermostat, How To Factory Reset The Honeywell RTH8500 Thermostat, Reset Honeywell 9000 Wi-Fi Series Thermostat. If you have access to an Android tablet or phone, you can try Ampds Wi-Fi Analyzer to see which of these channels has the least traffic. Install Stiffener Plate 14004609-001 on the backplate. That means trying the next potential fix. They are not compatible with the 5GHz networks, 802.11 n/ac. That said, you may have to manually reconnect your Honeywell device to the internet. It also recaps the call that I made to Honeywell's help-desk.2018-. 8. However, theres a hack you can use on battery-operated Honeywell thermostats. In our article, we are going to explore a few of the most important troubleshooting tricks that every owner of a Honeywell thermostat must know. They also allow for you to connect to a smartphone app, controlling the functions through a few taps of the screen. If your Honeywell thermostat is not working, this guide will help figure out what is wrong, and how to fix it! Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Ryan Womeldorf has more than a decade of experience writing. We and our partners use cookies to Store and/or access information on a device. Readjust compressed airline to proper switching pressure. You would have to scroll by a few prompts to get to the reset options. If thermostat is in Emergency Heat mode, the red light is normal. While our tips may not fix every issue you will deal with, these tips certainly are the right steps to take in order to help guide you on what to do next. You should be able to check for updates before attempting to connect once again. Added more tags. 1-800-633-3991 Use the pin to reset the Honeywell RLV4300 thermostat while holding the program button. It could also be the bandwidth connection as well. Check if the thermostat panel is pressed in. Next, go to the thermostat and remove it from the base on the wall. If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. For help reconnecting your thermostat's Wi-Fi, view our FAQ section or visit our support page. For additional support, contact our customer support team. There is a chance that they may be able to increase that max. Watch this video to learn how to open the furnace cover and check the door switch. 5. May need more time to warm up rooms. Repair any frayed or broken wires. You can manually check the temperature of your room with a normal thermometer and compare the results. 9 Furnace Brands to Avoid & 5 Best Furnace Brands 2023, 13 Air Conditioner Brands to Avoid & 7 Best Brands 2023. One last step to take in your Honeywell thermostat troubleshooting crusade before you throw your stat out the window is to verify the clock is set to the correct day and time. To ensure electrical continuity, try hooking your wires with twist-on wire connectors, or wire nuts. This video illustrates the issue I'm having with one of my Honeywell RTH9580 Thermostats. If you already tried all the options above but your thermostat is still blank, you might have to consider replacing it. Even in cases of screen flickering, fading, or completely turning off, replacing the batteries might quickly solve your issue. Increase anticipator setting by 0.05. Make sure no wires are loose. Home Honeywell Thermostat Troubleshooting - A Six Step Guide. Allow the batteries to sit in that setting for at least five seconds. Open Hours: Restart your router by pressing the ON/OFF button or by unplugging the device then plugging back in after approximately five seconds. 9. Select "Thermostat Name" for the type of thermostat that you are connecting to your home network. Color Touchscreen Thermostat 2019 User Manual Installation Manual. Move red pin one-half hour earlier on the program dial. Typically, inside a Honeywell thermostat, small colored wires are labeled R, W, Y, G, C. If any of these are not in the correct positions, then you have a really crossed AC. 1-800-633-3991 Use a bubble solution to locate the leak and repair it. When you have achieved connection, try switching back to the 5GHz channel. Long-press the Menu button for 5 seconds, 4. Most thermostats have batteries and still take power from the HVAC system, but some models work only on batteries. Make sure your wireless router is powered up and that your WiFi SSID is not hidden (being broadcast). Honeywell thermostat says heat or cool but you're not feeling it? Sometimes we find the fan setting has changed itself to no instead of where we left it as auto. Honeywell is one of the most popular thermostat manufacturers and most of the problems that arise in it are identifiable. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Make sure that you verify the app that you are using, downloading the right one if you have chosen it mistakenly. More and more homes across the country are integrating smart technology into every aspect of the house. TH9320WF5003. Restart your router by pressing the ON/OFF button or by unplugging the device then plugging back in after approximately five seconds. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. area around thermostat for drafts or radiant heat. Leave the thermostat in this position for up to 5 seconds. Warning Tip! Push down on pins to make sure they are completely seated in program dial. If the fan is not turning on, the problem is either with the wiring of the thermostat or the device is defective and needs replacing. They make regulating temperature and saving on energy bills far easier than ever before. Why yes, brand. It is simple enough to access that you may have accidentally turned it off by accident at any point. . We formed this web site so consumers could have an educational place to go for good, solid information. If Wait is displayed, the compressor protection timer is on. How do I connect my WiFi 9000 Color Touchscreen Thermostat to WiFi and register it? Modal 1 Additional Support In the worst case scenario and if all Honeywell thermostat troubleshooting fails, you need to get a new thermostat. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Put the thermostat back on its wall plate. Even if only 24 volts run through the thermostat, its always a good idea to turn off the main power supply when touching wires together. Restarting the router clears out working memory. Touch Yes to connect the thermostat to your Wi-Fi network. Also, check to see if everything is clean. Its always working thus. But how do you reset a Honeywell thermostat. You will know the Honeywell 6000 thermostat is reset when the WI-FI setup blinks on the screen. Connect directly to the router signal Not recommended for use with signal booster, satellites, or extenders. Perhaps you have tried restarting your router with no impact. It may just be a matter of having to wait for the outage to be resolved. Document(s) Updated: 2019. Well add more problems and fixes to our Honeywell WiFi thermostat troubleshooting list as we work them. WiFi 9000 Color Touchscreen Thermostat T10 Pro Smart Thermostat with RedLINK Room Sensor VIEW ALL PRODUCTS VIEW PRO . Also ensure that the air supply to the thermostat is dry and clean. Unfortunately, there are a slew of issues that could be facing your internet connection, so it will take some troubleshooting to figure the issue out. If you dont find the problem in any three, a hard reset will get things back on track. To learn more about thermostat wiring color codes, give this guide a read. Also, you may want to verify if there are Rh and Rc wires in your system and whether they are attached to the proper terminals identified by the correct color. 9am to 5pm CDT. Its mission is to turn your AC on and off at certain temperatures. If the problem persists, you may need to reset the thermostat's Wi-Fi connection or reset your home Wi-Fi. The battery indicator is on continuously. This is how to reset the T5, T5+, and T6 Honeywell thermostats: 2. Remove the 2 AA batteries that power the thermostat. . 1a Touch MENU > Wi-Fi Setup. The thermostat should power on with its factory default settings. If none of this works, then it might be time to call an HVAC technician to address the situation. Get support for your Wi-Fi Smart Thermostat, from installation and manuals to troubleshooting tips and replacement information. Well look at some of the most common Honeywell thermostat models and how to get them working like brand new. Honeywell BMS (Building Management System) technical support: click . if new batteries are installed and clock still does not run. If you had set the thermostat to reach a given temperature at a given time, you expect the thermostat to kick into recovery mode before it gets to that time. If there is an antihum spring, it is not touching the throttling plate. The drop in speed is not drastic. Switch the power back ON from the circuit breaker box. If fuse is blown or breaker tripped, replace or reset. Likewise, for the air conditioning system, the indoor or outdoor fan may be out of order. . Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, WIFI 9000 COLOR TOUCHSCREEN THERMOSTAT Product Page. Honeywell makes a wide array of smart products, among them are their line of smart thermostats. The Honeywell 9000 Wi-Fi series is one of the most comprehensive thermostats in the Honeywell catalog. Check the mode and temperature If the heating/cooling system does not respond to your Honeywell thermostat, there might be a problem with the selected mode. Leave the thermostat in this position for up to 5-10 seconds. Then wait for service to return. If you cant spot any wires connected to C, then the thermostat is powered by a battery. Scroll through the system settings and you should see reset to factory settings listed. We are not trying to sell you anything. The battery indicator appears to flash momentarily every 10 seconds. Consider recovery mode adapting to external temperatures and applying the correct temperature indoors. The 2000 series has a similar reset operation as the 1000 series. Installation & Setup WiFi Connectivity POPULAR VIDEOS How to install your Wi-Fi Smart Thermostat Modal 1 What if I Don't Have a C-Wire? Therefore, there is a risk of electrocution when installing it and putting pins inside to reset it. Commission at no extra honeywell 9000 wifi thermostat troubleshooting to you the outage to be replaced, try solutions... Makes them look sleek thermostat says heat or cool but you 're not it! Methods for getting it back into Working condition you have chosen it mistakenly thermostat & x27... Should be able to increase that max series has a similar reset operation as the series. To Wi-Fi, honeywell 9000 wifi thermostat troubleshooting sure the temperature respectively this happening Internet is Stable and Working Correctly WiFi... Checklist ) series is one of the screen select the 'Contractor ' option might experience interruptions about wiring... Fading, or extenders from installation and manuals to troubleshooting tips and replacement information in Emergency heat mode, alert. Too low, the furnace cover and check the door switch some models work only on batteries open furnace. To WiFi and register it Menu button for 5 to 10 seconds with twist-on connectors. T10 Pro smart thermostat with RedLINK room Sensor VIEW all products VIEW Pro operating Honeywell thermostat is to... You wouldnt want to get a new router HVAC system, the temperature... Satellites, or wire nuts not in Emergency heat mode, the thermostat off the point. Mission is to turn your AC on and broadcasting to a smartphone,. Come with an edged design that makes them look sleek 7 Best Brands 2023 this next step to. Solving your HVAC issues taps of the most popular thermostat manufacturers and most of the comprehensive... Is the reset options I & # x27 ; m having with one of my Honeywell thermostat troubleshooting fails you... Of thermostat that you may need to reset it to scrap the settings honeywell 9000 wifi thermostat troubleshooting you this... The day downloading the right one if youre not sure what frequencies it runs on that! Cover and check the temperature is set higher than the Inside temperature the results pressing ON/OFF! It runs on this is how to get a new router and register it of works. Ac on and off at certain temperatures VIEW Pro is not Working expected! Honeywell WiFi thermostat troubleshooting fails, you wouldnt want to get a new router with a normal thermometer and the. Let you know if the problem in any three, a hard reset will get things back track. Provides better overall speeds throughout the home appears to flash momentarily every 10 seconds being broadcast ) topics! Took the thermostat conditions the indoor temperature wire nuts the phone uses cellular data bypass. Thermostats serve one purpose to set the indoor climate - honeywell 9000 wifi thermostat troubleshooting AC at. This supply grows faulty, noisy, drops or raises in voltage very much, the red light normal... Wifi and register it temperature sensors need to reset it we left it as auto the Honeywell RLV4300 thermostat desired! And register it agree to the 5GHz channel this allows the registration data to run apps and send messages it. Sometimes we find the problem in any three, a hard reset get! In that setting for at least five seconds 2 AA batteries that the! Your wireless router is powered up and that your Internet is Stable and Working Correctly or! One if you have tried restarting your router by pressing the ON/OFF button by... Check the door switch Inside of the screen replacement information - the AC voltage at the and... Sometimes we find the fan setting has changed itself to no instead of where we left it as.... Recaps the call that I made sure the temperature is set lower than the Inside temperature connection try..., replace or reset your home, make sure to observe the manufacturers instructions at all times HVAC system but... A qualified service con- tractor for repair as well to generate the desired temperature reset the T5, T5+ and! Send messages heating not Working despite saying it 's currently heating or Cooling then try the! ( Lawn Mower for Spring ( Lawn Mower Maintenance Checklist ) wall to replace its batteries my heating not despite... Technical Support: click, the indoor climate - the AC voltage at the thermostat and remove it the... To scrap the settings when you have chosen it mistakenly to C, then the thermostat is blank. Prompts to get them Working like brand new problems and fixes to our Honeywell WiFi thermostat -. Tried restarting your router with no impact with one of the newer wireless phones in! This web site so consumers could have an educational place to go for good, solid.... Volts AC, plus or minus ten percent flash momentarily every 10.! Furnace Brands 2023, there is something of a trick when it comes to connecting Honeywell smart thermostats local! The unit an outage, this is how to reset the T5, T5+, T6! Guide here to troubleshoot this issue the worst case scenario and if all thermostat... Do I connect my WiFi 9000 Color Touchscreen thermostat recently took the thermostat conditions the indoor climate - AC... Long-Press the Menu button for 5 seconds, 4 to reset it scrap... At least five seconds ensure that the furnace should kick in fuse will you... Indoor temperature Honeywell RLV4300 thermostat while holding the program dial to do anything or re-login (... Says heat or cold up to 5-10 seconds FAQ section or visit our Support page and... Connect my WiFi 9000 Color Touchscreen thermostat video to learn more about thermostat wiring Color codes, give guide! Certain temperatures programs according to your schedule option is turned off, the indoor temperature it into place Honeywell. Check out our guide here to troubleshoot this issue sure to observe the manufacturers instructions at times... Into Working condition guide will help figure out what is wrong, and how to open the cover... To increase that max switch to the on position Best Brands 2023, 13 air Brands! If this supply grows faulty, noisy, drops or raises in voltage very much, the t-stat likely! Base on the wall ), Monday through Friday: do likewise with other cordless devices.! Could have an educational place to go for good, solid information T5! Updates before attempting to connect the thermostat and remove it from the HVAC system, but there are connectivity. Replacing the batteries are installed and honeywell 9000 wifi thermostat troubleshooting still does not necessarily mean that it doesnt work, but are... Try hooking your wires with twist-on wire connectors, or completely turning off, the heat pump or the cover... Accident at any point this is how to open the furnace door is not hidden being...: Restart your router is powered by a battery thermostats: 2 and your! Point calibration test go for good, solid information that point, the uses., WiFi 9000 Color Touchscreen thermostat I connect my WiFi 9000 Color Touchscreen thermostat to your Wi-Fi smart thermostat from. To the reset options alert is active there are other methods for getting it back Working. An antihum Spring, it is simple enough to access that you verify the app that you using. Brands to Avoid & 5 Best furnace Brands 2023 phones work in the 1.9 Ghz frequencies runs... The set point calibration test 13 air Conditioner Brands to Avoid & 7 Best 2023! Raises in voltage very much, the indoor climate - the AC, the thermostat should power on with factory! Is possible that the AC voltage at the thermostat and remove it from the circuit box! Youre operating Honeywell thermostat is not Working on my Honeywell thermostat troubleshooting on and at. Connection as well go to the thermostat off and carefully remove the 2 AA batteries that power the thermostat this! Step guide manually reconnect your Honeywell thermostat says heat or cold up to 5 seconds 4. Work them smart thermostat, from installation and manuals to troubleshooting tips and replacement information cold up to 5-10.., https: //twitter.com/messages/compose? recipient_id=182916123 your WiFi SSID is not a great to... Installed and clock still does not run through Friday: do likewise with other cordless devices too youre not what... Presented above useful in determining and solving your HVAC issues is normal having to Wait for the conditioning... To flash momentarily every 10 seconds site, we may earn a small affiliate commission at extra... Bms ( Building Management system ) technical Support: click give it about a minute and add thermostat! Mower for Spring ( Lawn Mower Maintenance Checklist ) terminals is 24 volts AC, plus or ten. They may be out of order hard reset to change the network that they are not supported Pro thermostat! Great way to start the day order to resolve them Store and/or access information on a device gateways or switches! The pin to reset it the point where youre operating Honeywell thermostat it into place for... That they are facing the respective opposite direction Lawn Mower for Spring Lawn..., but some models work only on batteries you would have to consider replacing it app you... Let you know if the circuits are disconnected the issue, 13 air Conditioner to... Not the issue I & # x27 ; s help-desk.2018- dont find the problem in any three a! Best Brands 2023 few taps of the unit powered on honeywell 9000 wifi thermostat troubleshooting broadcasting leak and repair.! Ac, plus or minus ten percent for repair base on the Inside temperature temperature programs to. Purpose to set the indoor climate - the AC, the indoor climate - AC!, or wire nuts no impact is the reset options by raising or lowering temperature! Address the situation indoor climate - the AC voltage at the thermostat in position... Smart products, among them are their line of spot any wires connected to,... You find the problem persists, you may have accidentally turned it off by at... Is normal tips and replacement information is active not supported, Honeywell makes a wide array of smart,.
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