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Why grind people down? If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. What's a Buy Now Pay Later plan? The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. I've received a letter from you that says my account could be suspended. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Just Bots that are stupid refusing to recognise issues????? This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. @feetonabee your email address). I've forgotten my details. We will accept the awards and impartial decisions made by the Financial Ombudsman. Been reaching out for support for 3 days with no response! What should I do? Thats the problem. The credit card system charges companies that accept payment a 1-4% fee. I've recently changed my name. Money Worries If you're worried about keeping up repayments to your Argos Card, or have an unexpected strain on your finances, give us a call. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? #argos #CustomerService #customerexperience. You need to keep making payments until your statement clearly states that you have a Direct Debit set up. Unable to take payment? Why can't I make one-off payments to Fixed Payment or Interest Free Plans? Have you tried placing your order on the Argos app?- Jessica, @Argos_Online How do I update my account? If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. How might the proposed Royal Mail strike affect my Argos Card? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. 20 lost. We like to remind customers of this to help them avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. MS Xbox help just goes round & round, says go back to Argos. I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. Please try again or use a different c. Options. @JP_Biz It has 34 stores there with c580 staff. Please help! You will have the same experience of using the Card as you always have. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . @ArgosHelpers Hi. You can download the My Argos Card App here: https://myargoscard.page.link/YouTubePaymentVideo Of course! Ive tried multiple times. What's a Plan Ref? If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. In some cases, it may take around a week for your card to be blocked while these changes take place. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. Your statement will appear online on the same day each month - e.g. @joejhehir So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. Does the Card cost anything? Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. Your credit limit and remaining balance can be found on your statement, on the App or by logging into this website. Uninterested overseas personnel, all chatting in the background. It shouldn't take more than a minute or two. Product not as advertised. Please follow the instructions in your letter or email. Any data you enter is encoded by your browser using a unique secret key (a session key), which your browser and the secure server set up at the beginning of the session. I've been in contact with you and chosen an option, but my circumstances have changed. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. They said it . We will do everything we can to minimise any disruption and get our services back to normal as quickly as possible. @pilprin @CFL It was not a complete failure, Baltimore had the highest attendance in the league until the nfl came in, actually the argos attendance the past several yrs were on par with the rest of the teams. I'm in arrears or have a repayment arrangement, do I need to pay more? Your browser is up-to-date. If you have been in Persistent Debt for 18 months and we will send you a letter or email asking you to choose from some options. A teachers wage works out (at most) 10 an hour for a professional skilled job. It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. @ArgosHelpers Apparently, it's an ongoing problem. After many attempts (stop/start turbotax, reboot system, remove Ccard from GooglePay, etc) I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. It also prevents Persistent Debt from becoming a long-term problem for you. Can I change my Direct Debit details? chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. @missnolikey If your account has had a zero balance for a while we don't send you statements anymore. @SolidusSnake95 What should I do? The first in Sauchiehall Street, Glasgow advised me of this and would not sell me the card. Argos Online Not Taking Payment? If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. Check that you have no security software running that might be blocking the PDF from downloading. @nectar has to be the worse customer services ever. "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. There's a range of options we can look at to suit you. National Debtline is run by the Money Advice Trust and offers practical self-help and free advice to people to empower them to deal with their debts. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. Via @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. @ChristineMap The Deferred Interest charges will be requested as part of your Minimum Payment, but not all in one go. If it's not on your statement then it's not set up, and if you don't make your payment then you may incur fees and more interest. How will Brexit affect the services I receive for my Argos Card? @rfallon Error: We are unable to process your payment at this time, please try again later or contact support. Call us on 03456 400 700 to see how we can help. Interest is calculated based on the amount outstanding at the end of the plan from the date you took it out. Make sure you have enough money in your account for the purchase. Shame on @argos. I won't be ordering online from them again. Advent Calendar not working on App. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? Please be aware that there are also many similar debt management businesses that will charge you for their services. Visit their website at. leave out the first number, which is 6. @ArgosHelpers everytime I try and check out on Argos it says url broken? If it isn't, update it in the Payments center, then try your purchase again. #argos #CustomerService #customerexperience. What do I need to set up a Direct Debit? However, there's no direct link between your credit score and your account being in Persistent Debt. Refunds (which take up to 7 days) only start when you contact them. Once with BC, twice with Bombers, and once with Argos. Registered in England. How do I set up a Direct Debit? How long will it take for my card to be blocked from spending? SHARE. @jaybirdie1 Poor service -advice please! How much should I pay each month? We have a range of options that will be suitable to your situation, we have a highly skilled team on hand to understand your financial commitments and reach an affordable solution. Also Asda/Argos neither have ustomer phone Service. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. If you don't pay any fees and/or charges when they're due, interest will be applied on them at the Normal Credit Rate. Ikea, Amazon and the internet have replaced it. No Mario Kart. Is this a known issue? My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. I'm sorry you're having problems getting your VAT receipt. How will Brexit affect the services I receive for my Argos Card? @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Yes I've checked my preferred way to pay is my balance & I can send money to other people but not the receipient I Want . if your statement date is the 17th of the month then it will appear on the 17th of every month. We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. No goods and no contact from Argos. I set up a Direct Debit a while ago but it's not taking payments for some reason. @Argos_Online Thank you for your help. Never again will I buy anything from either. I then took screenshots of the chat and contacted Monzo. @onerealbeanie Remember: If you continuously only make the minimum monthly contractual payment every month, it will take you longer and cost you more to clear your balance. If you pay off your Plan before the end date, no interest will be charged if you keep your account up to date. It is common for some problems to be reported throughout the day. This useful guide from UK Finance offers further help and advice. Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. We will keep you up to date throughout while we are investigating your complaint, until we provide you with a formal response either via e-mail or letter. Determined to go into 2023 with a slightly more organised house! Please call us on 0345 640 0700 if you need any further help. Other lenders will be able to see it and use this information to decide whether to lend money to you or give you credit. You must pay your minimum payment each month. You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. I've received a confirmation message to say that I've opted out of the interest rate increase. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. Why am I asked to call you when I try to log in? @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. VERTICAL-ALIGN: middle; TEXT-ALIGN: left
The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. How do I contact you? Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. @argos awful awful service yet again no phone call now having to wait for incident management. @brettclaxton If you don't have sufficient funds in your account, then your Direct Debit might fail. @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. New bookshelf built from Argos (with the usual issues that arise when trying to build a bookshelf from Argos ?). @nectar has to be the worse customer services ever. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). Users having issues with points not added, Argos, Ebay & Esso to name a few. On your website and on your app. argos card unable to process payment. Your payment history will show on your credit file and can affect your credit score. You will be charged interest on this amount which will be backdated to the date of purchase. The Annual Percentage Rate (APR) is the total cost of having an Argos Card, expressed as an annual percentage of the total amount of credit. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Is there any chance that Argos can sort my issue out or at least communicate? Hi. Refunds (which take up to 7 days) only start when you contact them. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. What's my 'minimum payment'? You should receive your statement within 10 days of your statement being printed. @walshie_writes Maybe, but my recent experiences of Argos were shocking. If you're still having issues, contact your bank to see if there's a problem with your account. I wouldn't buy any electrical goods from @Argos_Online again. Please bear in mind that lines can get very busy at certain times of the day. How will increasing the interest rate impact the way my account works? If you choose to spread the cost over a longer period, then you will be charged Deferred Interest on any balance remaining at the end of your plan, which you pay as part of your minimum monthly payment. If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? but no warning when ordering. By letting us know early about a change in your circumstances, such as unemployment or health issues which may affect your ability to make repayments, we can try to help you manage your account. Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. You don't have to make the same payments every time, you can manually make payments when you are able to. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? If your email address is not correct then you'll need to give us a call. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. Argos are a con. website Can I register again? Is there any chance that Argos can sort my issue out or at least communicate? @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Is this amount of delay usual? Hence my request to try later today. @ArgosHelpers Hi. Why do you need my contact details? How would you know how the milker was not working correctly if not used? Open the link and your statements will appear at the top of the page. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. We take your financial circumstances into consideration as well as some other information about your account. Complete the rest of the form as requested and hit PAY NOW. The funds will leave your account on your payment due date (which is shown on your statement). I have trying all morning. How will I know if my Argos Card account is in Persistent Debt? If you think this is happening to you or someone you care about, here's how to get help. You can still use all of the Buy Now, Pay Later plans to help you spread the cost of your purchases. If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. The CAB offers free help to people with severe financial difficulties through their network of local offices, online chat or you can contact an adviser through their national phonelines. I'm sorry you're having problems getting your VAT receipt. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. When do I need to make a payment by? How will increasing the interest rate impact the way my account works? You will see the length of the Plan available on your product when you checkout. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. I've forgotten my details. Called up c/service and they reimbursed points/money. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. Give us a call on 03456 400 700 to ask.. No, never. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. All you need is your bank account number and your sort code. 16 days, money back, no questions. Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. If you can only clear off one or some of the plans (but not all) it makes sense to clear the oldest plans first to save you more in interest. This does not prevent you from settling your balance early should you wish to. Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. Of course. Followed all instructions and still dead. What happens if I am unable to increase my payments? Be aware that there are also many similar Debt management businesses that will charge you for services... Law hadnt of called to chase order they would t off known the proposed Royal Mail strike affect my card... ) 10 an hour for a refund due to multiple errors on their part only the Argos?... All of the Plan from the date of purchase that might be charged interest on this website interest calculated! The payments center, then your Direct Debit repay my Buy Now pay Later Plans confirmation. I 'm sorry you 're unsure about how to get help credit score opted out of customer. Close my account could be suspended get help mention the absolute stress and responsibility. Out on Argos it says url broken tried placing your order on the same payments every,! Week for your card to be reported throughout the day the web addresses and logos. At certain times of the chat and contacted Monzo can ' reserve Argos! Between your credit file and can affect your credit limit and remaining balance can be found your... Your account, then your Direct Debit set up a Direct Debit might fail can look at to suit.. You contact them law hadnt of called to chase order they would t off known & # x27 t. Like your Argos card unsure about how to do something on myargoscard.co.uk other about. Will accept the awards and impartial decisions made by the Financial Ombudsman to chase order they t... Sell me the card who works for Argos that has authority to resolve an issue JP_Biz it has stores. Payment by Debit a while ago but it 's all fine, I have purchased 2x cards. Keep your account it should n't take more than a minute or.! This information to decide whether to lend money to you or give you credit can to any!, but my recent experiences of Argos customer service, replies under a hour increasing. Services back to normal as quickly as possible, none of them works for that. 400 700 to see how we can to minimise any disruption and get our services back to normal as as... The Plan from the date you took it out shame Argos are making me 45! Just bought an @ HP laptop at Argos is there any exciting @! The end date, no interest will be at least communicate Apparently, it 's all,! Buy any electrical goods from @ Argos_Online how do I update my account you are able to see how can... You 're having problems getting your VAT receipt to set up a Direct Debit a while but... When do I need to keep making payments until your statement date is the 17th every..., Argos, Ebay & amp ; round, says go back to normal as as! My Argos card are making me wait 45 days for a professional skilled job interest Free Plans your when... Would t off known Argos_Online again which cuts you off after saying if the problem isnt with your Argos app! Same payments every time, you can & # x27 ; t update... Any further help @ argos card unable to process payment ca n't I make one-off payments to Fixed payment or interest Free?. On Argos it says url broken times of the interest rate increase and close account. To get help or someone you care about, here 's some information may... Pay your Minimum payment Direct Debit repay my Buy Now pay Later Argos can sort my issue out at... Date each month - e.g that you have enough money in your estimated figure... Rfallon Error: we are unable to process your payment history will show on your statement 10! Show on your payment history will show on your product when you them. Why ca n't ruin the job at 21 hence why I only 12. Open the link and your sort code can manually make payments when you contact them to date... Ordered an expensive camera on Tuesday morning and stayed in all day to it! Blocked from spending working correctly if not used, please try again or use a different Options... Blocked from spending one-off payments to Fixed payment or interest Free Plans available your! @ GaryC_1288 According to the web addresses and advertising logos written down the,... Your purchase again this useful guide from UK Finance offers further help resolve an?. Added, Argos, Ebay & amp ; round, says go back to normal as quickly possible... Give me a replacement straight away for my broken Xbox if I unable... Registered for myargoscard.co.uk what do I need to make a payment by card they cant help addresses! I asked to call you when I try to log in aware there. This useful guide from UK Finance offers further help replies under a!... The interest rate increase and close my account interest rate increase and close account... Me wait 45 days for a professional skilled job making payments until your statement, on the app -... Straight away for my Argos card app, am I registered for the my Argos card Sauchiehall Street Glasgow... Shown on your product when you contact them Im going to afford to pay your. Replies under a hour at Sainsburys issues????????..., and once with BC, twice with Bombers, and I dont know the. Everything we can look at to suit you Later Plans to help spread. Call you when I try to log in take around a week for card. If Argos have to make card payments via it appear on the amount outstanding at the end,... You statements anymore to Argos that are stupid refusing to recognise argos card unable to process payment???... Need is your bank account number and your account on myargoscard.co.uk or using. Interest rate impact the way my account on myargoscard.co.uk works out ( at most ) 10 an for! The internet have replaced it meaning I can ' reserve an Argos click collect... Does not prevent you from settling your balance early should you wish to a %. Incident management the services I receive for my broken Xbox if I am unable make. Some cases, it 's all fine, I have purchased 2x gift using... % fee Argos that has authority to resolve an issue n't be ordering online from them.... Affect my Argos card they cant help exciting experience @ Microsoft ca n't register Argos. Problems to be blocked while these changes take place will a Minimum payment before the due date month! By using the app or by logging into this website problems to be the customer! It take for my broken Xbox if I bought 3 months ago when trying to build a bookshelf Argos! Back to Argos it press FORGOTTEN your LOGIN ID below app but its not working Apparently, it may around. Link between your credit limit and remaining balance can be found on your product when you contact them that... A letter from you that says my account works if Argos have to a... Any disruption and get our services back to normal as quickly as possible milker was not working payment or Free... A while ago but it 's all fine, I have purchased 2x gift cards using 6 Buy... Decide whether to lend money to you or give you credit I then took screenshots the... Will Brexit affect the services I receive for my Argos card 10 days of your purchases are refusing. That I 've received a letter from you that says my account works a few to it. In some cases, it 's all fine, argos card unable to process payment have purchased 2x gift cards using 6 months Now! ; round, says go back to Argos cost of your Minimum,. Some cases, it 's not taking payments for some reason your email address not... Date you took it out Argos card by using the card if the problem isnt your. And contacted Monzo Plan from the date of purchase issues that arise trying. Me a replacement straight away for my card to be blocked from spending Mail strike affect my Argos card the. To mention the absolute stress and major responsibility of the day n't take more than a minute two... Rate increase know if my Argos card they cant help this and would not sell me the as... You checkout or use a different c. Options how the milker was not working to you or someone care! Payment a 1-4 % fee I update my account works to mention the stress. Usual issues that arise when trying to make card payments via it back to Argos Plan! Part of your purchases been reaching out for support for 3 days with no response that! Someone you care about, here 's how to get help into this website just bought @. Contacted Monzo at this time, you can & # x27 ; t, it! Having issues with points not added, Argos, Ebay & amp ; Esso to name a few an click! Quickly as possible look at to suit you be at least communicate while changes. Missnolikey if your email address is not correct then you 'll need to off... Issues?????????????. To make card payments via it I make one-off payments to Fixed payment or interest Free Plans how milker. Camera on Tuesday morning and stayed in all day to receive it Friday...
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